Choosing Intelligently: The human software of emotional intelligence
In hard times, the soft stuff often goes away. But emotional intelligence, it turns out, isn’t so soft. If emotional obliviousness jeopardizes your ability to perform, fend off aggressors, or be compassionate in a crisis, no amount of attention to the bottom line will protect your career. Emotional intelligence isn’t a luxury you can dispense with in tough times. It’s a basic tool that, deployed with finesse, is the key to professional success [1] . Emotion can override our thoughts and profoundly influence our behavior. Developing emotional intelligence skills helps us recognize, contain, and effectively communicate our emotions, as well as recognize the emotions of other people. These abilities have been proven to surpass high cognitive intelligence (IQ) in predicting success in all types of relationships, at home, at work, and in all other areas of our lives [2] . Emotional Intelligence or Social Intelligence is an area of high managerial importance in today’s ever changing...